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Warranty Information Tips

Our products(Except incandescent bulbs) are warranted against defects in materials and workmanship under normal use and service for a period of one year from the date of original purchase when delivered to you in new condition in its original container, warranty repair or replacement shall not extend the original warranty period of the product, a dated proof of purchase is required at the time of warranty service, a copy of your dated bill of sale will satisfy this requirement.

This limited warranty covers all defects encountered in normal use of the product and does not apply to the following cases:

1. Loss or damage of the product due to abuse, neglect, mishandling, improper packaging, alteration, accident, electrical current fluctuation, improper use, failure to follow operating or maintenance instructions prescribed in Brightown safety instructions or other documentation, dropping, scratches and abrasion will be presumed to generate from misuse, abuse or failure to operate as set forth in the user's manual or other documentation for the product.

2. Use of other parts or supplies(other than those sold by Brightown) that cause

3. If the product's model number or dating defaced, altered or removed


4.For G40/S14/ST40 incandescent bulb, basing on the bulb life of 1000 hours, we provide a six-month warranty.  

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