FAQs

Brightown product is warranted against defects in materials and workmanship and quality issues only under normal use and service for a period of 12 months from the date within ONE month of original purchase.（ Warranty extension to 15 months based on your Order ID/Number and warranty registration within ONE month you purcahsed it) . For the Order ID from Amazon, please refer the screenshot below.
Amazon View Order Details

Products and parts replaced under this warranty will not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product. Any questions, please contact us or leave a message on webpage chat window:

Registration for Extension: https://brightown.com/pages/warranty

Email: support@brightown.com 

Tel: US +1 (888) 550 1319

Mon-Fri 8AM-10PM(EST)

Hello, for business cooperation, please send an email to marketing@brightown.com

For G40/S14/ST40 incandescent bulb, basing on the bulb life of 1000 hours, we provide a six-month warranty.

FB: facebook.com/Brightown
Join our Facebook social influencer program, get inspired by 5000 Brightown lovers.

Ins: instagram.com/Brightown_official22
Share how Brightown products decorate your home.

Youtube: @Brightown
Learn from Brightown for easy operation, installation and maintainence, more product review videos from online celebrity.

TikTok: tiktok.com/@brightown2021

Pinterest: pinterest.com/Brightownlighting